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Trenz, Manuel and Berger, Benedikt ORCID logoORCID: https://orcid.org/0000-0001-8220-7686 (2013): Analyzing Online Customer Reviews - An Interdisciplinary Literature Review And Research Agenda. 21st European Conference on Information Systems, ECIS 2013, Utrecht, The Netherlands, June 5-8, 2013. In: ECIS 2013 Proceedings: Completed research,

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