The Role of Trust in Promissory Organizations in IS Innovation Adoption – Development of a Research Model

Hoerndlein, Christian; Benlian, Alexander und Hess, Thomas (2011): The Role of Trust in Promissory Organizations in IS Innovation Adoption – Development of a Research Model. 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China, 4-7 December 2011. In: ICIS 2011 Proceedings, Red Hook, NY: Curran.

Abstract

Promissory organizations like IS analysis companies or academic institutions have started to play an increasingly important role in the way organizations make sense of IS innovations. Research has so far neglected how the trust that potential adopters place in these promissory organizations affects institutional pressures that promissory organizations exert on them. In this research-in-progress paper, we develop a research model to analyze the effects of different trusting beliefs – integrity, competence, and benevolence beliefs – in IS analysis companies and IS scholars, and how they affect potential adopters’ performance expectations in the early diffusion stages of an IS innovation. We expect this model to contribute to a more nuanced understanding of the role of promissory organizations as a mechanism of producing institutional trust and the importance of institutional trust for potential adopter firms in IS innovation adoption.

• Dokumententyp: Konferenzbeitrag (Paper)
• Fakultät: Betriebswirtschaft > Institut für Digitales Management und Neue Medien
• Themengebiete: 300 Sozialwissenschaften > 330 Wirtschaft
• Ort: Red Hook, NY
• Bemerkung: ISBN 9781618394729
• Sprache: Englisch