Abstract
Artificial Intelligence (AI) has the potential to tackle the challenges of the healthcare industry by relieving the workforce and reducing costs. As the capabilities of AI advance, it becomes more capable of conducting sophisticated tasks autonomously, such as detecting symptoms and suggesting treatments. To realize these benefits, AI needs to be embedded into daily medical practice. In this context, understanding how and under which circumstances healthcare professionals delegate tasks to AI is crucial for a successful integration. Hence, we investigate drivers of task delegation to AI in healthcare by conducting interviews with 30 physicians from a wide range of disciplines. We find that task delegation in healthcare differs from general task delegation to AI and even within healthcare activities. We confirm our findings through a qualitative content analysis, thereby contributing to the understanding why and based on which factors physicians are willing to delegate tasks to AI.
Item Type: | Conference or Workshop Item (Paper) |
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Form of publication: | Publisher's Version |
Keywords: | IT Adoption; diffusion; Evaluation in Healthcare |
Faculties: | Munich School of Management > Institute for Digital Management and New Media |
Subjects: | 300 Social sciences > 330 Economics |
Language: | English |
Item ID: | 109839 |
Date Deposited: | 15. Mar 2024, 08:14 |
Last Modified: | 15. Mar 2024, 08:14 |