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Weiler, Severin; Matt, Christian ORCID logoORCID: https://orcid.org/0000-0001-9800-2335 und Hess, Thomas ORCID logoORCID: https://orcid.org/0000-0003-3969-7477 (2022): Immunizing with information – Inoculation messages against conversational agents’ response failures. In: Electronic Markets, Bd. 32, Nr. 1: S. 239-258 [PDF, 1MB]

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