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Hilkert, Daniel; Wolf, Christian M.; Benlian, Alexander ORCID logoORCID: https://orcid.org/0000-0002-7294-3097 and Hess, Thomas ORCID logoORCID: https://orcid.org/0000-0003-3969-7477 (2010): The “As-a-Service”-Paradigm and Its Implications for the Software Industry – Insights from a Comparative Case Study in CRM Software Ecosystems. In: Tyrväinen, P.; Jansen, S. and Cusumano, M. A. (eds.) : Software Business. ICSOB 2010. Lecture Notes in Business Information Processing, Vol. 51. Berlin, Heidelberg: Springer. pp. 125-137

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