Schöler, Andreas and Aaken, Dominik van
(2021):
Service Design und Failing Forward. Von der Gestaltung von Kundenreisen und der Möglichkeit, aus dem Scheitern zu lernen.
In: Austrian Management Review, Vol. 11: pp. 103-111
[PDF, 2MB]
Item Type: | Journal article |
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Faculties: | Munich School of Management Munich School of Management > Institute of Strategic Management |
Subjects: | 300 Social sciences > 330 Economics |
URN: | urn:nbn:de:bvb:19-epub-95311-6 |
ISSN: | 2191-2920 |
Language: | German |
Item ID: | 95311 |
Date Deposited: | 24. Mar 2023, 13:36 |
Last Modified: | 29. Mar 2023, 08:40 |