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Rzepka, Christine; Berger, Benedikt ORCID logoORCID: https://orcid.org/0000-0001-8220-7686 and Hess, Thomas ORCID logoORCID: https://orcid.org/0000-0003-3969-7477 (2020): Why Another Customer Channel? Consumers’ Perceived Benefits and Costs of Voice Commerce. Hawaii International Conference on System Sciences (HICSS), Wailea, Hawaii, 7.-10. Januar 2020. In: Proceedings of the 53rd Hawaii International Conference on System Sciences, Los Alamitos: IEEE Computer Society Press.

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