![[höher]](/style/images/multi_up.png)
Eine Ebene höherGruppiert nach: Dokumententyp |
Veröffentlichungsdatum
Anzahl der Publikationen: 2
2021
Nations Azzari, Courtney 
ORCID: https://orcid.org/0000-0002-1804-5392; Anderson, Laurel; Mende, Martin; Jefferies, Josephine Go; Downey, Hilary ORCID: https://orcid.org/0000-0001-5503-1670; Ostrom, Amy L. und Spanjol, Jelena
(2021):
Consumers on the Job: Contextualization Crafting in Expert Services.
In: Journal of Service Research, Bd. 24, Nr. 4, 10946705211012474: S. 520-541
[PDF, 871kB]
ORCID: https://orcid.org/0000-0002-1804-5392; Anderson, Laurel; Mende, Martin; Jefferies, Josephine Go; Downey, Hilary ORCID: https://orcid.org/0000-0001-5503-1670; Ostrom, Amy L. und Spanjol, Jelena
(2021):
Consumers on the Job: Contextualization Crafting in Expert Services.
In: Journal of Service Research, Bd. 24, Nr. 4, 10946705211012474: S. 520-541
[PDF, 871kB]
2016
Anderson, Laurel; Spanjol, Jelena; Go Jefferies, Josephine; Ostrom, Amy L.; Nations Baker, Courtney; Bone, Sterling A.; Downey, Hilary; Mende, Martin und Rapp, Justine M.
(2016):
Responsibility and Well-being: Resource Integration under Responsibilization in Expert Services.
In: Journal of Public Policy & Marketing, Bd. 35, Nr. 2: S. 262-279