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Klevers, Markus; Sailer, Michael und Günthner, Willibald A. (2016): Implementation Model for the Gamification of Business Processes: A Study from the Field of Material Handling. In: Kaneda, Toshiyuki; Kanegae, Hidehiko; Toyoda, Yusuke und Rizzi, Paola (eds.) : Simulation and Gaming in the Network Society. Translational Systems Sciences, Vol. 9. Springer. pp. 173-184

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