Hausmann, Maximilian G. and Niemann, Antje
(2015):
What Makes Online Complaints Critical? An Analysis of Third-Party Reactions Based on Justice Dimensions and Social Emotions.
2015 AMA Summer Marketing Educators' Conference, Chicago, Illinois, USA, 14-16 August 2015.
Haws, Kelly L.; Houston, Mark B. and Noble, Charles H. (eds.) :
In: AMA Summer Educators' Conference 2015. Improving Business Practice Through Marketing Insight,
p. 371
Item Type: | Conference or Workshop Item (Paper) |
---|---|
Form of publication: | Publisher's Version |
Faculties: | Munich School of Management > Institute for Market-based Management |
Subjects: | 300 Social sciences > 330 Economics |
Annotation: | AMA Educators Proceedings Volume 26; ISBN: 978-1-5108-1586-5 |
Language: | English |
Item ID: | 105462 |
Date Deposited: | 07. Aug 2023, 15:43 |
Last Modified: | 07. Aug 2023, 15:43 |