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Sarstedt, Marko ORCID logoORCID: https://orcid.org/0000-0002-5424-4268; Richter, Nicole F. ORCID logoORCID: https://orcid.org/0000-0002-1278-176X; Hauff, Sven ORCID logoORCID: https://orcid.org/0000-0002-4706-4533 und Ringle, Christian M. ORCID logoORCID: https://orcid.org/0000-0002-7027-8804 (2024): Combined importance–performance map analysis (cIPMA) in partial least squares structural equation modeling (PLS–SEM): a SmartPLS 4 tutorial. In: Journal of Marketing Analytics [Forthcoming]

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Abstract

Recent research on partial least squares structural equation modeling (PLS–SEM) extended the classic importance–performance map analysis (IPMA) by taking the results of a necessary condition analysis (NCA) into consideration. By also highlighting necessary conditions, the combined importance–performance map analysis (cIPMA) offers a tool that enables better prioritization of management actions to improve a key target construct. In this article, we showcase a cIPMA’s main steps when using the SmartPLS 4 software. Our illustration draws on the technology acceptance model (TAM) used in the cIPMA’s original publication, which features prominently in business research.

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