From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research

Fritze, Martin P.; Urmetzer, Florian; Khan, Gohar F.; Sarstedt, Marko ; Neely, Andy und Schäfers, Tobias (2018): From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research. In: Journal of Service Management Research (SMR), Vol. 2, No. 3: pp. 3-16

Abstract

The transition from consuming goods to consumingservices is a topic of great interest for service re-searchers and has been examined from various per-spectives. We provide an overview of how this fieldof research has been approached by systematicallyanalyzing the current state of the academic litera-ture. We report the results of a social network anal-ysis of the sharing economy and servitization litera-ture, which reveals the structure of the knowledgenetworks that have been formed as a result of thecollaborative works of researchers, institutions, andjournals that shape, generate, distribute, and pre-serve the domains’ intellectual knowledge. We shedlight on the cohesion and fragmentation of knowledge and highlight the emerging and fading topics within the field. The results present a detailed analysis of the research field and suggest a research agenda on the transition of goods to services consumption.

• Item Type: Journal article
• Keywords: social network, sharing economy, servitization research
• Faculties: Munich School of Management > Institute for Marketing
• Subjects: 300 Social sciences > 330 Economics
• ISSN: 2511-8676
• Language: English