Using large language models to generate silicon samples in consumer and marketing research: Challenges, opportunities, and guidelines

Sarstedt, Marko ; Adler, Susanne J. ; Rau, Lea and Schmitt, Bernd (June 2024): Using large language models to generate silicon samples in consumer and marketing research: Challenges, opportunities, and guidelines. In: Psychology & Marketing, Vol. 41, No. 6: pp. 1254-1270

Abstract

Should consumer researchers employ silicon samples and artificially generated data based on large language models, such as GPT, to mimic human respondents' behavior? In this paper, we review recent research that has compared result patterns from silicon and human samples, finding that results vary considerably across different domains. Based on these results, we present specific recommendations for silicon sample use in consumer and marketing research. We argue that silicon samples hold particular promise in upstream parts of the research process such as qualitative pretesting and pilot studies, where researchers collect external information to safeguard follow-up design choices. We also provide a critical assessment and recommendations for using silicon samples in main studies. Finally, we discuss ethical issues of silicon sample use and present future research avenues.

• Item Type: Journal article
• Keywords: Generative artificial intelligence (AI); large language models (LLMs); generative pre-trained transformer (GPT) model; ChatGPT; GPT; OpenAI; LLMs
• Faculties: Munich School of Management > Institute for Marketing
• Subjects: 300 Social sciences > 330 Economics
• ISSN: 0742-6046
• Language: English