Abstract
We conducted two experiments to study people’s prior expectations and actual perceptions of automated and human-written news. We found that, first, participants expected more from human-written news in terms of readability and quality; but not in terms of credibility. Second, participants’ expectations of quality were rarely met. Third, when participants saw only one article, differences in the perception of automated and human-written articles were small. However, when presented with two articles at once, participants preferred human-written news for readability but automated news for credibility. These results contest previous claims according to which expectation adjustment explains differences in perceptions of human-written and automated news.
| Dokumententyp: | Zeitschriftenartikel |
|---|---|
| Keywords: | automated news; expectation–confirmation; perception; quality; robot journalism |
| Fakultät: | Sozialwissenschaften > Kommunikationswissenschaft |
| Themengebiete: | 300 Sozialwissenschaften > 300 Sozialwissenschaft, Soziologie
300 Sozialwissenschaften > 380 Handel, Kommunikation, Verkehr |
| ISSN: | 2167-0811 |
| Sprache: | Englisch |
| Dokumenten ID: | 42845 |
| Datum der Veröffentlichung auf Open Access LMU: | 31. Mrz. 2018, 19:54 |
| Letzte Änderungen: | 15. Dez. 2020, 09:31 |
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