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Dokumententyp
| Veröffentlichungsdatum
Anzahl der Publikationen: 6
Monographie
Back, Camila
(2022):
The Behavioral Economics of Digital Customer-Firm Interactions.
Electronic commerce&digital markets, Bd. 13. 1st edition. Norderstedt: Books on Demand.
Zeitschriftenartikel
Back, Camila; Morana, Stefan und Spann, Martin 
ORCID: https://orcid.org/0000-0003-4645-3913
(2023):
When do robo-advisors make us better investors? The impact of social design elements on investor behavior.
In: Journal of Behavioral and Experimental Economics, Bd. 103, 101984
[PDF, 1MB]
ORCID: https://orcid.org/0000-0003-4645-3913
(2023):
When do robo-advisors make us better investors? The impact of social design elements on investor behavior.
In: Journal of Behavioral and Experimental Economics, Bd. 103, 101984
[PDF, 1MB]
Paper
Back, Camila und Spann, Martin ORCID: https://orcid.org/0000-0003-4645-3913
(24. Oktober 2022):
The Impact of Uncertainty on Customer Satisfaction.
Collaborative Research Center Transregio 190, Discussion Paper No. 343
[PDF, 1MB]
ORCID: https://orcid.org/0000-0003-4645-3913
(24. Oktober 2022):
The Impact of Uncertainty on Customer Satisfaction.
Collaborative Research Center Transregio 190, Discussion Paper No. 343
[PDF, 1MB]
Back, Camila; Morana, Stefan und Spann, Martin ORCID: https://orcid.org/0000-0003-4645-3913
(5. Februar 2021):
Do Robo-Advisors Make Us Better Investors?
Collaborative Research Center Transregio 190, Discussion Paper No. 276
[PDF, 845kB]
ORCID: https://orcid.org/0000-0003-4645-3913
(5. Februar 2021):
Do Robo-Advisors Make Us Better Investors?
Collaborative Research Center Transregio 190, Discussion Paper No. 276
[PDF, 845kB]
Konferenzbeitrag
Back, Camila und Spann, Martin ORCID: https://orcid.org/0000-0003-4645-3913
(2022):
Transparency in Communication: Uncertainty in Expectations and Customer Satisfaction.
51st European Marketing Academy Conference, Budapest, Hungary, 24.05. - 27.05.2022.
Proceedings of the 51st European Marketing Academy Conference (EMAC 2022).
ORCID: https://orcid.org/0000-0003-4645-3913
(2022):
Transparency in Communication: Uncertainty in Expectations and Customer Satisfaction.
51st European Marketing Academy Conference, Budapest, Hungary, 24.05. - 27.05.2022.
Proceedings of the 51st European Marketing Academy Conference (EMAC 2022).
Back, Camila und Spann, Martin ORCID: https://orcid.org/0000-0003-4645-3913
(2019):
Technology Infused Frontline Interactions – Would You Rather Forgive Susi than Siri in Case of a Service Failure?
48th European Marketing Academy Conference, Hamburg, Germany, 29.05. - 31.05.2019.
Proceedings of the 48th European Marketing Academy Conference (EMAC 2019).
ORCID: https://orcid.org/0000-0003-4645-3913
(2019):
Technology Infused Frontline Interactions – Would You Rather Forgive Susi than Siri in Case of a Service Failure?
48th European Marketing Academy Conference, Hamburg, Germany, 29.05. - 31.05.2019.
Proceedings of the 48th European Marketing Academy Conference (EMAC 2019).