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Doblhofer, Denise Stefanie; Hauser, Alexandra; Kuonath, Angela; Haas, Katharina; Agthe, Maria; Frey, Dieter (2019): Make the best out of the bad: coping with value incongruence through displaying facades of conformity, positive reframing, and self-disclosure. In: European Journal of Work and Organizational Psychology, Vol. 28, No. 5: pp. 572-593
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Abstract

Although employees suffer from negative effects of value incongruence, the way employees deal with it has rarely been explored. Combining person-environment research and conservation of resources theory, we predicted that the relationship between value incongruence and work-related outcomes would be moderated by three individual coping strategies: facades of conformity, positive reframing, and self-disclosure. We conducted one multilevel team study with 50 teams (N = 145) and one time-lagged study with two measurement occasions (N = 177). As expected, findings of our (multilevel) path models showed that person-group (PG) and person-organization (PO) value incongruence negatively related to the outcomes;however, our results suggest that the effects of PO value incongruence were stronger (Study 2). As hypothesized, self-disclosure and low facades of conformity mitigated the effect of PO value incongruence on absenteeism (Study 2). Additionally, self-disclosure buffered the effect of PG value incongruence on affective commitment (Study 1).