How Performing an Activity Makes Meaning

Lenz, Eva; Hassenzahl, Marc und Diefenbach, Sarah (2019): How Performing an Activity Makes Meaning. In: Chi Ea '19 Extended Abstracts: Extended Abstracts of the 2019 Chi Conference on Human Factors in Computing Systems

Abstract

The analysis of tasks and workflows is a longstanding tradition in Human-Computer Interaction (NCI). In many cases, it provides a crucial basis for the usable design of interactive systems. However, established tools almost exclusively focus on task content and structure, thereby ignoring the more "experiential" aspects of task performance. To fill this gap, we combined Hierarchical Task Analysis (HTA) with the analysis of subjective accounts of meaning. Our explorative study (N=4) suggests that objective descriptions resulting from HTA and subjective experience of one and the same activity differ. People tend to subsume experientially unimportant sequences or even ignore these within their subjective experience. Furthermore, people are able to name experientially important sequences and to relate these to feelings and thoughts (i.e., meaning). In the future, more refined versions of our approach may support practitioners with the design of meaningful interaction and activities.

• Dokumententyp: Zeitschriftenartikel
• Fakultät: Psychologie und Pädagogik > Department Psychologie
• Themengebiete: 100 Philosophie und Psychologie > 150 Psychologie
• Sprache: Englisch