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Coleman, Peter T.; Kugler, Katharina G.; Mazzaro, Kyong (2016): Getting Beyond Win-Lose and Win-Win: A Situated Model of Adaptive Mediation. In: Bollen, Katalien; Euwema, Martin; Munduate, Lourdes (eds.) : Advancing Workplace Mediation Through Integration of Theory and Practice. Industrial Relations & Conflict Management, Vol. 3. 1. Cham: Springer International Publishing. pp. 21-38
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